Accessibility statement

This statement applies to the BrakeGuard website and customer portal at bikecheck.ttil.net, operated by Transport Technical Innovation Ltd. We want as many people as possible to be able to use it, and we are committed to making it accessible in line with the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 and the EU Web Accessibility Directive / European Accessibility Act.

The BrakeGuard mobile app has its own accessibility work; this statement covers the website and portal only.

How accessible this website is

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. This website is partially compliant with WCAG 2.2 Level AA, because of the non-compliances and exemptions listed below.

Most of the site should work well if you:

• navigate the whole site with a keyboard, without a mouse;
• use a screen reader (we test with the built-in screen readers on desktop and mobile);
• zoom in up to 400%, or increase text size to 200%, without content being lost or cut off;
• use the site with the operating system’s reduced-motion, high-contrast, or dark-mode settings on.

Feedback and contact information

If you find any problem that is not listed on this page, or you need information on this website in a different format, contact us at accessibility@bikecheck.ttil.net. We will consider your request and aim to respond within 10 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). In Northern Ireland, contact the Equality Commission for Northern Ireland (ECNI).

Technical information about this website’s accessibility

Transport Technical Innovation Ltd is committed to making this website accessible, in accordance with the accessibility regulations and the harmonised European standard EN 301 549 (Chapter 9, Web), which incorporates WCAG. Our stated conformance target is WCAG 2.2 Level AA, which is a superset of the levels required by EN 301 549 V3.2.1, the US Revised Section 508 standards, and the EU accessibility directives.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Known issues we are working to fix

• Touch-target size on some compact controls. A few small buttons and navigation controls in the portal meet the WCAG 2.2 AA minimum target size (SC 2.5.8, 24×24 CSS px) but not the larger 48 px target we adopt on the mobile app. We plan to enlarge these by 31 December 2026.
• Automated accessibility testing in our release pipeline. We are adding automated WCAG checks (axe / pa11y) to our continuous-integration gates so accessibility regressions are caught before release. We aim to have this in place by 31 December 2026.

Content that is not within the scope of the accessibility regulations

• PDF brake-test certificates. The certificate documents produced for a completed test are covered by EN 301 549 Chapter 10 (non-web documents) rather than the web standard, and are being assessed separately.
• Third-party sign-in pages. When you sign in, you are briefly handed to your chosen identity provider (for example Google). Those pages are outside our control and are not covered by this statement.

What we’re doing to improve accessibility

Accessibility is part of how we build BrakeGuard. We audit the website and portal against WCAG 2.2 AA, remediate the issues we find, and are wiring automated accessibility checks into our release process so the standard is held over time. We will publish an updated Accessibility Conformance Report (VPAT®) alongside this statement for procurement use.

Preparation of this statement

This statement was prepared on 12 July 2026. It was last reviewed on 12 July 2026, and is due for its next review by 12 July 2027 (and sooner if we materially change a covered surface).

This website was tested by Transport Technical Innovation Ltd using a combination of an expert manual audit of every page against the WCAG 2.2 AA success criteria, keyboard-only and screen-reader walkthroughs of the core journeys, and automated tooling. The test covered the public site and the authenticated portal.